Port Washington, Wisconsin
Create your personal wellness retreat with expertly installed spas and hot tubs from Wisconsin's largest fireplace and outdoor living showroom.
More Than Relaxation—A Lifestyle Upgrade
A residential spa or hot tub offers far more than a place to unwind. It's an investment in your family's wellness, your home's value, and countless memories shared with those closest to you.
Expert Selection, Professional Installation, Lasting Quality
Since 1997, we've built our reputation on one simple promise: treat every customer like family. When it comes to spas and hot tubs, that means offering premium products, expert guidance, and professional installation you can trust.
As Wisconsin's largest fireplace and outdoor living showroom, we curate a diverse selection of spas and hot tubs to fit any style, space, or budget. See and experience models in person.
Our experienced, certified technicians handle every installation with precision and care, ensuring your spa is set up for optimal performance and longevity.
With over 25 years of experience, we know what Wisconsin homeowners need. We're here before, during, and after your purchase.
We stand behind every product and installation with solid warranty coverage and ongoing support to keep your spa in top condition.
BBB A+ accredited with a 4.9-star reputation built on knowledgeable staff, quality craftsmanship, and genuine customer care.
Certified. Experienced. Community-Focused.
Our credentials and affiliations reflect our commitment to excellence and industry standards:
We're not just a showroom—we're your neighbors, committed to delivering exceptional products and service that make a real difference in your home and life.
From Selection to Enjoyment—A Simple Process
Getting your dream spa installed is easier than you might think. Here's how we work with you:
Experience our full selection of spas and hot tubs in person. Our knowledgeable staff will help you explore options that fit your needs, space, and budget.
Discuss your goals, site requirements, and preferences. We'll recommend the perfect fit and answer all your questions about features, maintenance, and warranties.
Our certified technicians handle the complete installation, from site prep to final testing, ensuring everything is set up for years of reliable enjoyment.
We're here after installation with maintenance tips, service options, and support to keep your spa performing beautifully.
The terms are often used interchangeably, but spas typically refer to larger, feature-rich systems with advanced jets and controls, while hot tubs are more compact. Both offer therapeutic warmth and relaxation. Our team can help you choose the right fit for your space.
Pricing varies widely based on size, features, and materials. We offer options at multiple price points to fit different budgets. Visit our showroom or contact us for a consultation and pricing tailored to your needs.
Modern spas are designed for easy maintenance. Regular water testing, chemical balancing, and filter care keep your system running smoothly. We provide guidance and support to make it simple.
Yes! Spas and hot tubs are designed to operate in cold climates. In fact, soaking in a hot tub during Wisconsin winters is a beloved experience. Our certified technicians ensure proper installation for your climate.
Warranties vary by manufacturer and product. We'll review all coverage details during your consultation so you understand what's protected and for how long.
Installation timelines depend on your specific setup and site preparation. Our team will provide a clear timeline during planning. We work efficiently to minimize disruption to your home.
Visit Wisconsin's Largest Fireplace & Outdoor Living Showroom
Whether you're looking for a compact hot tub or a full-featured spa system, The Fire Factory has the expertise, selection, and service you deserve. Come experience the difference our family-owned showroom can make.
Monday–Friday: 9 AM–5 PM | Saturday: 10 AM–2 PM (Central Time)
Located in Port Washington, Wisconsin